Oyvind (OJ) Boulter
Accomplishments
IT/IS/Projects
Maintain 9 Netbackup Master Servers with over 67 Media
Servers and over 2000 Clients across the country
Support Symantec Netbackup versions 5.1, 6.0, and 6.5
including installation, troubleshooting, and configuration
Coordinated and Assisted with several large scale
upgrades of remote server systems in support of NetBackup
Exceeded national goal of 98% SLA on ticket
resolutions
Worked as Lease Roll co-ordinator for the Pacific
Northwest region utilizing the HP Openview Asset Center
Co-ordinated and facilitated a large scale training
program to ensure all employees in an organization were competent and
comfortable with the Netmeeting client.
Assisted in planning and implementation of a mass
deployment of over 1500 computers on schedule.
Completed quarterly inventories of systems in our
environment to better track the support needs of my customers.
Worked with vendors and customers to facilitate
changes and new ideas for products at Nordic Ltd LLC.
Have personally troubleshot and repaired over 3000
individual requests through the Remedy Ticketing system.
Provide secondary support for a training center with
almost 200 computers that need to be reimaged or reconfigured on a weekly basis.
Awarded a Commendation medal by the air force for work
done supporting the network on McChord AFB during desert storm.
Installed, connected, labeled, and tested over fifteen
miles of cabling to support the Personal Concepts III computer system resulting
in McChord AFB being sited as “Best in Air Mobility Command”.
Worked as part of a project team to complete a mass
upgrade of the Spiderweb software system on 252 computer systems.
Primary point of contact and project lead on several
virus outbreak projects.
Recommended network changes and additional
workstations which increased productivity at a small company.
Was the primary point in a software deployment project
for the PVCS tracker program.
Project team member for a departmental upgrade of JAVA
software.
Telecom
Trained as a backup for Installation and Repair of
telephony wiring and systems to cover possible 2009 strike.
Managed the telephone maintenance trouble desk for
McChord AFB
Coordinated repairs and maintenance between
departments within the McChord AFB Communications Squadron
Assisted with setup of Switch lines and call related
equipment and features (including call traces) on McChord AFB
Designed and Implemented a tracking system for telecom
trouble calls.
Computer Applications
Work daily with Microsoft Office and various operating
systems (Dos, Windows 98-ME-2K-XP-2003, Linux, Unix)
Designed and maintain 2 websites using Macromedia
Dreamweaver MX and Postnuke PHP suite
Developed garment patterns on the ADS CAD system
Co-wrote a fabric inventory database using Microsoft
Access 5.0 and 97 to increase production and tracking of inventory for Nordic
Ltd. LLC